Concept & Strategy
Prototype & Validate
Collaborate & Accelerate
Situation
ServiceNow wanted to unify leadership across a highly complex, global organization around a bold new Partner Relationship Management (PRM) strategy.
Complexity
Approach
In just two days, we facilitated a fully remote, high-impact strategy session with over 50 global stakeholders. Using our proven co-creation and visualization methods, we helped ServiceNow surface critical challenges, align leadership, and rapidly develop a shared, actionable vision for their future PRM platform.
Results
These immediate results formed the foundation for their global strategy, accelerating time to market, clarifying investment priorities, and enabling faster, more confident decisions throughout the business.