Our Work

Generate a global product strategy in two days

Situation

ServiceNow wanted to unify leadership across a highly complex, global organization around a bold new Partner Relationship Management (PRM) strategy.

Complexity

  • Complex business, partner, and customer challenges demanded clear, actionable solutions.
  • 50+ remote leadership and stakeholder participants needed their voices heard.
  • The business lacked alignment on language, processes, and shared understanding.

Approach

In just two days, we facilitated a fully remote, high-impact strategy session with over 50 global stakeholders. Using our proven co-creation and visualization methods, we helped ServiceNow surface critical challenges, align leadership, and rapidly develop a shared, actionable vision for their future PRM platform.

Results

These immediate results formed the foundation for their global strategy, accelerating time to market, clarifying investment priorities, and enabling faster, more confident decisions throughout the business.